{"id":56,"date":"2026-03-22T12:30:02","date_gmt":"2026-03-22T12:30:02","guid":{"rendered":"https:\/\/overlaps.co.uk\/docs\/?page_id=56"},"modified":"2026-04-02T09:49:02","modified_gmt":"2026-04-02T08:49:02","slug":"self-service","status":"publish","type":"page","link":"https:\/\/overlaps.co.uk\/docs\/overlaps-documentation\/user-interface\/self-service\/","title":{"rendered":"Self Service"},"content":{"rendered":"\n

The Self-Service feature allows you to specify individual computers that a user will have permission to retrieve the Administrator password for.<\/p>\n\n\n\n

For information on defining Self Service users see Managing a User\u2019s Self Service Computers<\/a>.<\/p>\n\n\n\n

If a user has Self Service computers assigned to them, they will receive an additional menu item (note: if the user has no other Active Directory permissions, then the Browse button will not be available to them).<\/p>\n\n\n\n

\"Screenshot
Accessing Self-Service<\/figcaption><\/figure>\n\n\n\n

Computers can be assigned to users in one of two ways when setting up Self Service for that user\/group:<\/p>\n\n\n\n

    \n
  1. By manually and individually adding the computers,<\/li>\n\n\n\n
  2. By enabling one of the options in the Managed by<\/a> tab.<\/li>\n<\/ol>\n\n\n\n

    The latter option will allow the user (or users if the OVERLAPS user is a group) to access the passwords for computers which they are individually identified as the owner of through the Active Directory \u201cManaged By\u201d<\/strong> option.<\/p>\n\n\n\n

    Note that adding a group as the Managed By<\/strong> value in Active Directory will not<\/strong> currently display those computers for a member of that group, this is a limitation of Active Directory which we are currently searching for a workaround for.<\/p>\n\n\n\n

    For more information about setting up Self Service users\/groups, see Managing a User\u2019s Self Service Computers<\/a>.<\/p>\n\n\n\n

    When they log in, or click Self-Service menu button, the user will be shown their list of Self-Service computers and a button for displaying the current Local Administrator password.<\/p>\n\n\n\n

    \"Screenshot
    Self-Service Computer<\/figcaption><\/figure>\n\n\n\n

    All the user needs to do is click the View Password<\/strong> button to display that computer\u2019s password.<\/p>\n\n\n\n

    If the Self Service user has the option checked to require Authorisation, then they will follow the same procedure as regular users requiring Authorisation (see Requesting Permission to Access a Password<\/a>).<\/p>\n\n\n\n

    If the Self-Service access granted to the user has an expiry date and time, this will be displayed to the user.<\/p>\n\n\n\n

    Note that Self Service users cannot manually expire computer passwords<\/strong>. However, Rate Limits still apply<\/strong> and anyone monitoring the computer\u2019s container will receive a Notification<\/strong> that the password has been read.<\/p>\n","protected":false},"excerpt":{"rendered":"

    The Self-Service feature allows you to specify individual computers that a user will have permission to retrieve the Administrator password for. For information on defining Self Service users see Managing a User\u2019s Self Service Computers. If a user has Self Service computers assigned to them, they will receive an additional menu item (note: if the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":40,"menu_order":800,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":2,"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":386,"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/pages\/56\/revisions\/386"}],"up":[{"embeddable":true,"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/pages\/40"}],"wp:attachment":[{"href":"https:\/\/overlaps.co.uk\/docs\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}